What do the LED lights on my AURA indicate?

There are two LEDs on your Ploom AURA—a dot and a line. How they illuminate tells you a number of different things:

• The LED dot will show red for an error message and blue when connected to Bluetooth.
• To signal a normal error, the red LED dot will blink ten times at high speed.
• If the red LED dot illuminates for five seconds, this indicates a permanent failure error. If this occurs, you'll have same result when connecting the USB-C cable. A permanent failure error cannot be fixed by resetting your device.
• The LED line shows the status of the device, including battery levels, heating time and session time.
• The LED line will illuminate for five seconds to indicate that the front panel has been removed or is not attached properly. This can be resolved by correctly reattaching the front panel.